User task assignation
I am currently using the Sequential assignation method to allocate task to users in designated work queues. This method works well when assigning tasks to users who satisfy the allocation criteria in a particular queue, regardless of workload.
Challenge we have now is that we would like to assign tasks to users who function across different work queues and we would like Bizagi to take the user's current workload 'across queues' into account before assigning a new task, to ensure that work is allocated fairly.
Is it at all possible to execute the check at a global level before assigning a new tasks to user?