SOAP 401 Authentication issue

Hello everyone!

We have the custom instance of Bizagi product on Azure server. Everything working fine.

But we faced the problem with SOAP integration. When trying to interact somehow with web service URL - will obtain 401 unauthorized error.

We are using self signed ssl certificate. Can it be the reason of this behavior?

I already tried to stop the instance, delete temporary files of the instance and start it again. It is not resolved the situation.