Answered
Performers - How to allocate up to 10 cases per users
Hi, I am trying to create an expression to allocate up to 10 cases to a user. If all the users have 10 or more cases already allocated to them then I would like to keep the case allocated to Everyone. Would you mind helping me with an expression that I could use in the Performers segment? Thank you
Dear SW,
Please try to apply some logic as the below:
if (userCount<10) thisUserId; else allUsers;
Best regards.
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