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Image Viewer widget not working in form link pop up form.

Hi Team,

I am using an Image Viewer Widget in one of my forms which was used as a pop up form for a form link. In workportal, on click of form link, a pop up form is used to appear and when I click on the eye symbol related to Image Viewer Widget, then the image is not visible and only black screen is appearing.

I have image uploaded in the data source used for this widget and even then we are not able to see the corresponding image. I have tried it in Chrome, Edge browsers. But same issue in both of them.

Image Viewer Widget is working fine normal forms but we are facing issue when it was used in the pop up forms.

I have attached screenshots for your reference. Please let me know if there is any solution to resolve issue.

Thanks in advance,


Comments (1)


Dear Ravikiran,

Thank you for reaching out to us. We are sorry that you are experiencing some issues. To further understand what is happening and help you, could you please capture the har file with chrome and share it with us?

To do this, you can follow the steps described in this article:

Best regards,

Laura G