Solved

Idle Timer Expired error

I built my first process in Studio--simple two step thing. I hit "Run" and started a new case in the portal. When I hit next on the case's first screen, I get an "Idle Timer Expired" error. (Both Chrome & Edge) I can't find any documentation on how to fix this. Please help! Thanks!

Comments (2)

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put https instead of http

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Dear Alan,

Thank you for letting us know your questions. This error might be happening because the wrong protocol for connection is used; so, please make sure you are using https and not http in the connection settings. For more information on this, you can take a look at this article: https://help.bizagi.com/bpm-suite/en/index.html?studio_https.htm

If the protocol is correct but the issue persists, please let us know.

Kind regards,

Laura G