I cannot access to the training course for Process Modeler

When i click in "Go to course" it redirects me to my user profile as if I wanted to edit my user info. Please can you help me?

Comments (1)


Dear Elena,

Thank you for letting us know your questions. This loop can be solved with the following steps:

Whenever you are redirected to the user profile, click on the option to log out (upper right corner of the screen); then go directly to the elearning site ( and make sure you are logged out. Then, log back in using your credentials.

This should reset the session information the platform stores through the website navigation and allow you to enter the courses.

However, if it still redirecting you into a loop after these changes, we suggest that you delete your browser cookies saved as this might be making the browser to access an outdated version of the site.

We hope this helps, please let us know if you require further assistance.

Best regards,

Laura G