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Go Back in search/query

Hello,

I think the non-possibility of being able to go back in the searches is a huge problem that users have...

Example: I do a search, open one case and this one is not that I want. If I click in "Previous", the Portal open the inbox and I lose my research.

When are you going to improve this functionality?

Best regards,

Francisco

Comments (4)

Francisco Araújo ● 5 years ago

Hello!

When are you going to improve this functionality?

Do you have any predictions?

Best regards,

Francisco

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Andrea Dominguez ● 5 years ago

The feature of going back is implemented within the results set. When you obtain the result list you can go back to the main Query form.

When reaching the actual case the result set is lost. It is not possible to return to the result set again.

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Cablenet Cablenet ● 5 years ago

Hello Andrea,

Can you please let us know the exact version in 11.0.0.* that includes this feature?

Thank you.

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Oswaldo Bejarano ● 4 years ago

Dear user,

The functionality of going back to the Query Form from its result set has been available since version 10.7.

For more information, please review:

Regards.

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