Solved

Error in Unicode Bizagi

I encountered a strange bug while working with parametric entities.

To simulate this bug, consider the following scenario

1- Creating a parameter entity with "sampleParam" name

2- Create a column with the name of "test1" of string type

3-1- Assigning the value "برای تست - یرای آزمایش" => persian utf8 charset

3-2- Assigning the value "برای تست / آزمایش" => persian utf8 charset

4- After assigning the value, change the entity of the parameter is created ast 1 step ,and add another field to it

5- After this change, all the values are seen as ????? is shown

The same problem

Comments (6)

Laura Garcia ● 2 years ago

Dear Parham,

Thank you for letting us know about the issue. A support ticket will be created so that the development team might take a look into this and help solve it.

We will let you know as soon as we have more information related to the solution.

Best regards,

Laura G

URL

Laura Garcia ● 2 years ago

Dear Parham,

Thank you for your patience during the solution of this issue. Could you please confirm to us the version of Bizagi Studio you are using?

Regards,

Laura G

URL

Parham Ahmadi ● 2 years ago

Dear Laura Garcia

Thank you for your follow up.

Version 11.2.5.0449

Best Regards

URL

Laura Garcia ● 2 years ago

Dear Parham,

The Support team has been working on this issue, trying to replicate it in a slightly more recent version of the Bizagi SCS, and we were not able to replicate the issue you reported. Thus, we would like to recommend that you try with the latest version available at the official downloads portal of Bizagi.

In case the issue still continues, please let us know and provide us with information about the infrastructure you are using: languages and collation, as well as a query in the database to verify whether the information is correctly saved and the behavior is only presented in the web application at visual level.

We would like to thank you for your patience during this process.

Kind regards,

Laura G

URL

Laura Garcia ● 2 years ago

Dear Parham,

It's been a while since we heard from you regarding this topic, so we assume the issue is either solved or no longer a problem for you. Thus, we will proceed to close it.

If you have further inquiries or some other issues arise, please feel free to let us know.

Best regards,

Laura G

URL

Parham Ahmadi ● 1 year ago

Dear Laura G

Thank you very much .

yes the problem was solve.

Best regards

URL

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