Answered

email configuration for aol

hi

Email settings are done for the aol as shown in the attached file. But when pressing the forget password button, it says that the email was not sent.

Also, the firewall is currently disabled.

where is the problem?

thanks

Comments (3)

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Dear Karim,

Thank you for letting us know your questions. Unfortunately, the information you provide so far is insufficient for us to understand what is happening and why the email configuration is not working.

Our recommendation would be to check the event log if there are additional details on the error.

Kind regards,

Laura G

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thanks Laura

i checked the event log; the server is reject the request

my setting is depend on this link:

https://help.bizagi.com/bpm-suite/en/index.html?smtp_with_authentication.htm

and my problem is not only with aol, but also with gmail and hotmail

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the problem is found:

I forgot the port number after smtp address.

Something like ----------:25