Automatic Testing Tool Error: The device is not ready

Steps:

1- Open Automatic Testing Tool as Administrator

2- Configure the URL of the process using https

3- Click into record scenario

4- The following URL is open in my google chrome browser: Version 87.0.4280.66 (Official Build) (64-bit)

5- I am able to select a user and login with using quick login

6- Record my scenario

7- When click on stop button a message box appear:

"The testing console is not available. Please ensure that the console is up and running,

and the workportal is able to communicate via SSL with the console.

Check http://kb.bizagi.com/Knowledgebase/Use-autotesting-tool-via-https-protocol for more detailed information"

Automatic Testing Logs:

The Recorder service is starting...

Configuring Recorder Service...

Recorder Service Configurated !

The Recorder service is ready.

Launching Recorder Interface: https://******/PinPon/jquery/automatictesting/test/Recorder.html

Preparing to save scenario...

Error when saving scenario. Error: The device is not ready.

Environment Information:

Bizagi Version: 11.2.4.0293

Automatic Testing Tool: 11.1.0.2585

Operative System: Windows Server 2012R2

IIS Configuration you can see on attached files

I've already complete this steps too

http://kb.bizagi.com/Knowledgebase/Use-auto-testing-tool-via-https-protocol