Visio 2019 import - Shape types not imported

Hello,

We have an issue while importing a Visio file (.vsdx) in Bizagi Modeler.

Our original file was created in Visio 2019 with Stencil "Visio BPMN Diagram" and the import in Bizagi is a success.

However, the types of the tasks are not copied to Bizagi.

Original process: https://prnt.sc/pmshrp

Process after import in Bizagi: https://prnt.sc/pmshzt

The following Bizagi User Guide (link: http://help.bizagi.com/process-modeler/en/index.html?import_from_visio.htm) states that the shapes should be copied with their type in Bizagi based on the mapping table at the bottom.

So what is the problem? Is this feature not compatible with Visio 2019?

Thank you.