Solved

versión 3.8 failed launch (no abre un nuevo modelo)

Mensaje de error al abrir el programa: Referencia a objeto no establecida como instancia de un objeto.

Files: Error.png

The same problem

Comments (5)

Laura García ● 4 months ago

Dear Santiago and Luiz, thank you for letting us know.

Could you please send us the modeler logs (stored in C:\Users\Public\Documents\BizagiModelerLogs) so we can assess this issue and solve it?

Kind regards,

Laura G

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Santiago Bernal Macía ● 4 months ago

Good morning Laura, I had to delete version 3.8 and use 3.6 to keep working.

So i guess the modeler logs are not useful now

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Laura García ● 4 months ago

Right. We will keep working on solving the issues with the new version and let you know as soon as we have more infromation.

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Alejandra Villamil ● 2 months ago

Dear Santiago,

We hope you are having an excellent day.

Our product team made the required adjustments to solve this request. On the following link, you will find the installation files of the 3.8.0.191Bizagi version that contains the mentioned adjustments:

https://bizagi.sharefile.com/d-s88b2f5d453a94c05afebb18cbc2b2ec1

Please let us know if your request was solved after using this version or if we can be of further assistance.

Thank you in advance for your answer.

Best regards,

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Santiago Bernal Macía ● 2 months ago

Good morning Alejandra!

Thank you so much, I installed the new version and everything works fine!

This new version looks better and has some improvements that i really like.

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