Solved

The window doesnt open

Hi,

I'm been trying to install and unistall Bizabi several times, and yet the program opens, but the window doesnt. I reinstall .net framework, usd the 32 bit and 64 and nothing work!

I recomend this software a lot, and now i am facing serious troubles with it to get my work done.

I trully need some help!

Thanks in advance.

The same problem

Comments (9)

Andres Felipe Martinez Leiva ● 4 years ago

Dear Gabriela,

Please let us know the following information in order to do some progress regarding your issue:

Bizagi Modeler version.
Bizagi Modeler log.
Operating System.
Screen Resolution.
Cloud Subscription type (if it applies)

Please open the task manager and make sure that all the Bizagi Modeler processes are stopped/finished before trying to launch Bizagi Modeler again. Thanks in advance for your cooperation.

Regards.

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Gabriela Sutillo ● 4 years ago

Hello,

The version is the 3.3.2.033

I could not find the log

My operating system is Windows 10 64 bits

The resolution is 1920 x 1080

Thanks,

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Walter Kuhn ● 4 years ago

Got the same problem today, version 3.4.0.61

on Windows 10 64, screen resolution - i tried various.

Till yesterday, no problems. Today, app shows ths starting pane, then the loading bar, but afterwards nothing.

If i browse of the application icon, I see a window there, but nothing opens.

Maybe it has to do with a feature I selecte today by chance: simulation view?

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Juan Zuluaga ● 4 years ago

Dear Walter,

Please try downloading our latest version 3.4.0.062 which resolves a similar issue.

We look forward to hearing from you

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Walter Kuhn ● 4 years ago

Still the same behaviour. I did a complete de-install of 061 and an install of 062. No second Screen attached. Changed Resolution from 3440/1440 over 1920/1080 till 1024/768 but all the same., still only the miniature shown in task view, but not the application itself.

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Juan Zuluaga ● 4 years ago

Dear Walter,

Thank you for your feedback. Please try the following troubleshooting that mention on this web page: https://www.howtogeek.com/howto/windows/bring-misplaced-off-screen-windows-back-to-your-desktop-keyboard-trick/

We look forward to hearing from you

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Walter Kuhn ● 4 years ago

The first one did not work, with a slight change of the second one, it worked:

I had to set the Windows active (altough it does not show, but active in the taskbar), shift-right click, move and then shift-right click and maximize. Thanks!

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Flávio Augusto Marques Faria ● 4 years ago

I have the same problem. Yesterday the Bizagi was working fine, but after the program opens, but the window doesn't.

What can I do?

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David Foster ● 2 years ago

Dear Flávio,

We apologise for the late reply. We are currently at version 3.8 of Bizagi Modeller, so I expect that the issue you were experiencing has been resolved.

I could not recreate the issue in the current version.

A new version was recently released, and you can get this from https://portal.bizagi.com/en/downloads

Please let us know if this has resolved your problem, we look forward to your response.

Kind regards,

David Foster

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