Answered

Text in extended attribute fields not saving

After three days of working on this particular model without a problem, suddenly the data in the extended attributes disappears after I navigate to another element/task. If I then go back to the first set of extended attributes, the field is now empty.

I tried in another file and get the same problem. It just returns blank, the fields are still there but blank.

Does it perhaps have anything to do with adding more extended attribute fields mid-way through modelling a process?

Now each time I click on a task the data is gone.

Can anyone help please?

Best Answer
photo

Dear Victoria,

A member of our support team will contact you

Regards

Comments (5)

photo
0

Dear Victoria,

A member of our support team will contact you

Regards

photo
1

Dear Juan,

I have the same problem, i'm using the free version of Modeler.

Can you help me?

Regards

photo
photo
1

Unfortunately,

I have the same problem. We use the version 3.1.0.011 (64-bit) in our process

management group. Most of the cases the program is working properly, but

sometimes we lose data in the extended attributes. We write our notes in the

attributes, and then go to the next one, but sometimes we notice, that we have

lost the previously filled up information. We cannot identify any bug or any

process, which causes this problem, it is totally unpredictable.

photo
1

Hello there,

I have the same problem. When I add text to the Annotation attributes, they disappear after I save, close, then open the file again. I have lost lots of information for this...

My solution is to save the archive with a different name (meeting1, meeting2, and so on). If I do this, the text appears just fine.

Can someone help me? I use the free version

Thank you!

photo
1

Dear Mariane,

Please feel free to download and install the latest version of our modeler which fixes this issue.

Here is the link

https://bizagi.sharefile.com/share/view/s14afbeefd62a47fba494dba294904894

Best regards,

Laura G

photo