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Hi Ellen,

Thanks for your message. Could you please share a copy of that model to make a detailed analysis?

Regards,

Juan S

Hi Juan,

thanks for your respond.

I've attached the complete bpm file.

Hope this will help to find the issue.

Cheers,

Ellen

Hi Juan,

do you have already any news ?

Cheers, Ellen

Dear Ellen,

We recently released a new version of the modeler in which several bugs have been fixed.

Could you download this new version, test it and let us know the results?

Here is the download link https://bizagi.sharefile.com/share/view/sda9c8e31a1124d039336b4c6f060130a.

Thank you.

Juan S.

Dear Juan,

thanks a lot for your reply.

The URL you mention is not accessible for me, cause the company security check blocks the page. :(

The new version is not released in the official download page of the modeler, right?

Here I find the same version of the modeler. Will it be released on that page soon ?

Any other way how I can get the latest version ?

Cheers Ellen

Dear Ellen,

We are sorry that you cannot access the link to the new version. Unfortunately, the time to update the installers in the official website might take longer than you are willing to wait.

As an option, I would suggest you use a personal computer to download the installer file and save it in a flash drive, and then execute it in your company's computer.

Let us know if further questions arise.

Kind regards,

Laura G