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Specified Document template not used

I am using Bizagi version 3.8.0.179. I've created another word template for publishing my Bizagi file. When I publish it, my new template file is in the drop down menu. When I choose it and publish either with or without the the "Respect template style" checked, it uses the original Bizagi Word template for formatting.

How do I get Bizagi to use the template file specified in the drop down menu.

Thanks,

Brenda

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Comments (1)

Juan Sebastian Peña ● 2 years ago

Dear Brenda,

We apologize for the delay in responding.

We've like to validate if the issue is still present? As a first step, we share a link to the product documentation that explains how to customize the templates https://help.bizagi.com/process-modeler/en/document_template.htm.

Regards,

Juan S.

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