So Slow. Not Responding. Version 3.3.0.076

I am having the same problem as reported in a closed thread of a similar title. I have a diagram that I have spent many hours on. But now the software becomes unresponsive after moving one item in the diagram.

I am on version 3.3.0.076.

I would be happy to do a short screen sharing session with your dev support staff if you would like.

For now I will return to using Visio.

- Jim

The same problem

Comments (4)

Jim Taylor ● 2 years ago

Follow up on this comment. I have now installed the 64 bit version 3.1.0.011. It is not exhibiting the lack of response behaviour I reported in my initial post in this topic.

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Andres Felipe Martinez Leiva ● 2 years ago

Dear Jim,

Please upgrade to the latest version 3.3.2.033 in our official website and try changing your screen resolution to 2560 x 1600. Please let us know the results.

We are looking forward to hearing from you.

Regards.

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Jim Taylor ● 2 years ago

Hello Andres,

I have two screens running at 1920x1200. That is their maximum resolution. Please see my comment from yesterday, Testing only briefly, I don't see the same problem as I originally reported. Note the version numbers and bit versions.

Best Regards,

- Jim

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David Foster ● 7 months ago

Dear Jim,

We apologise for the late reply. We are currently at version 3.8 of Bizagi Modeller, so I expect that the performance issues you were experiencing have been resolved. By the way, a new version was recently released, and you can get this from https://portal.bizagi.com/en/downloads/

Please let us know if this has resolved your problem, we look forward to your response.

Kind regards,

David Foster

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