ressource dimensions / measurement

Dear Alfred,

A Resource is a Business Entity (e.g. a company, company division, a customer) or a Business Role (e.g. a buyer, a seller, a credit analyst), which controls or is responsible for a business process or a business activity. Resources are part of the basic Element properties provided by default. In each shape they are identified as Performers, since they are the ones that actually perform the task. They can be defined for the whole Pool and for each Activity (Task or Sub-process).

For further information: http://help.bizagi.com/processmodeler/en/index.html?define_performers.htm

After that, the analysis shows the potential effect of resource constrains on process performance. Remember that a Resource is defined as a person, equipment, or space necessary for the execution of a specific task. In the previous level, Time Analysis, we assumed infinite resource capacity, that is, activities are able to process infinite quantity of tokens at the same time. However this assumption is not practical at all. In real terms there are always resources constraints. The most common issue arising from introducing resources constraints is that tokens need to wait to be processed at a given moment. This results in bottlenecks and increase in cycle time, thereby reducing the capacity of the process. Money is another resource directly or indirectly involved in a process. Consequently, this level also allows you to analyze your business operation in terms of costs. The purpose of this analysis is to identify and minimize the impact of these constraints in terms of cycle time and costs. The resource analysis results will allow you to evaluate the following performance measures:

• Sub- or over-utilization of resources.
• Total resources costs.
• Total activity costs.
• Delays (time an activity waits for a resource).
• A more accurate expected cycle time.

For further information: http://help.bizagi.com/processmodeler/en/index.html?level_3_example.htm

Regards