Solved
Publish All via Word and PDF result in errors
Please see attached screenshot of error when I try to publish all via word or pdf. Could this error message be modified to advise where the problem might be (if it is a logic problem in the map?
Thank you!
Hi Amanda,
Thank you for raising your concerns to us.
Our Forum platform is experiencing some issues and attached files are not saved, so we can't see them. Would you please send the screenshot you mentioned to modeler@bizagi.com (with reference to this topic) that we may take a look at it and understand more the issue you are reporting?
Thank you for your time and patience.
Best regards,
Laura G
Thank you, Amanda. We received the screenshot and are looking into it to help you solve the issue.
Moreover, we will be raising your concern about error messages to the Product team so that they may plan for future changes regarding them.
We'll let you know as soon as we know something else.
Best regards,
Laura G
Hi Amanda,
After revising the issue you reported, we found a similar problem reported previously that was happening because of extended attributes (documents, tables, etc.) attached to a diagram in the model that were not correctly included during the publication (maybe they were saved on a different place on the computer and were not mapped during the publishing process).
Could this be happening to you? Do you have any file attached to one or more of the diagrams belonging to the model you are trying to publish?
Please let me know.
Best regards,
Laura G
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