Thank you for writing us your concerns. It seems there are no attachments in your post, could you please see if you can attach the files you mention so we can take a look and help you with your issue?
I think you are trying to comment in order to upload the files... our system is having issues with comments and it's needing up to 20 minutes to show comments made to post.
Dear Kees, I'm sorry for this inconvenience but it seems the feature that allows to attach files in topics or comments is not working. Would you please send us the requested files at modeler@bizagi.com referencing this topic so that we know is related to this request?
Dear Kees,
Thank you for writing us your concerns. It seems there are no attachments in your post, could you please see if you can attach the files you mention so we can take a look and help you with your issue?
Thank you for your patience.
Best regards,
Laura G
Files attached
I think you are trying to comment in order to upload the files... our system is having issues with comments and it's needing up to 20 minutes to show comments made to post.
We apologize for this inconvenience.
Dear Kees, I'm sorry for this inconvenience but it seems the feature that allows to attach files in topics or comments is not working. Would you please send us the requested files at modeler@bizagi.com referencing this topic so that we know is related to this request?
Thank you for understanding.
Kind regards,
Dear Kees,
We received the files you sent. We appreciate it.
In the email, you mentioned that the export process omits those elements that don't have a description associated.
This is the behavior defined for this feature, even though it might not be ideal in some cases.
Would you please create a new topic, an idea, raising this issue so that we can take it to the Product team?
Thank you very much for your time and your patience. We will proceed to close this topic.
Best regards,
Laura G
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