Problem with Training Central


I cannot access to the trainings in the Training Central. I see the course, but I cannot access to any course. When I click on the course, it takes my to my profile page.

Comments (2)


Dear Ivan,

Thank you for letting us know about this. This is a known issue due to some integration inconsistency between 2 platforms that compose the e-learning site.

To solve this, you need to do the following:

- Reproduce the loop situation until you arrive to your "edit profile" page.

- Once there, click on the log out option located in the upper corner.

- Then, go back to the e-learning platform directly ( and log in.

This will reset the authentication credentials for both platforms and dissolve the loop you are experiencing.

Best regards,

Laura G


Thank you, Laura!

I had the same issue reported by Ivan and your procedure solved that .