Solved

Problem with exporting to PDF and Word

Hello.

I have a problem with exporting to PDF and Word.

Not all map elements are described in the exported file.

I am sure that I select all items for export. See files.

Please help.

Maciej

Comments (3)

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Dear Maciej,

Thank you for writing your question to us. A while ago, working with another user, we discovered that elements without a description are not included in the final export document (even if they are checked during the export process). Please see if that's the case for the elements missing in your document.

Now, the issue with elements without description is something our Product team is working on, although it might take a while to be included in a more recent version of Bizagi Modeler.

We thank you for your patience and apologize for the inconvenience this might be causing you.

Best regards,

Laura G

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Hi,

Thank you for your response. This is a serious problem for me. Do you know how long it will take to get a fix?

Regards

Maciej T.

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I'm so sorry, Maciej, but I don't know the timelines. They shouldn't take too long since they found it a while ago, but I cannot say for sure a date.

In the meantime, we would like to recommend that you fill the description attribute on your elements (with at least a character), so that it may appear when publishing.

Please, let us know how it goes.

All the best,

Laura G