Not a Problem

My cloud model disappeared

after install the version "BizagiModelerSetup_4.0.0014.exe" i can't access options to open my model in bizagi cloud. This option not appear in screan "open file" in Modeler.

How i can access my cloud modell?

Comments (6)

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2

Dear Clelson,

Thank you for your questions. To access your cloud models, you need to go back to the previous version of the Modeler (3.9) and download your clod models locally. Then you may reinstall the version 4.0 and work with your local models.

Best regards,

Laura G

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Unfortunately, I didn't see the information about setting the cloud until now. I have now tried to get my processes back as described above (version 3.9 installed). However, when I try to open my projects, a message appears saying that "this model is no longer available" and that I should check with the owner of the model. I am the owner? Can you help me?

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3

But why I can' see models in your cloud after install old version 3.9? Did you delete it?

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Fiz o processo dito acima pela Laura G e não consegui resgatar meus arquivos. Aparece em branco minha nuvem. O que devo fazer?

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Fiz o que foi dito acima pela Laura G mas não consegui ter acesso aos meus arquivos. A nuvem esta em branco. O que devo fazer?

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I have the same issue! My model is no longer available. Can you assist?