Modeler 3.8 update fails to download

I get an alert saying there is a new version of Bizagi available when the application starts, but when I attempt to download the latest version I get a 502 error screen.

Thought it was a fluke but has happened several times over a number of days and on different browsers.

Is there a known issue?

Comments (2)


Hi Lisa,

We apologise for the inconvenience, and thank you for reporting this to us. We will investigate the issue.

In the meantime, can you try either of these alternative links please?

Kind regards,

David Foster


Hi Lisa,

Thank you for your patience. I'm told that this issue is already solved, so we will proceed to close this topic.

If there are further issues you want to communicate to us, please feel free to create a new topic.

Best regards,

Laura G