ja baixei varias versões distintas, ja reiniciei computador, ja desliguei antivirus, ja fiz de tudo, mas meu bizagi simplesmente carrega mas não abre. Tenho Windows 10
fotos do que acontece abaixo:
We are sorry to hear that you are experiencing some issues with one of our products. In order to help you solve it, we would recommend the latest version of Bizagi Modeler, which right now is 18.104.22.168 (link below), and make sure that the computer where you are executing the application complies with the system requirements defined in this link: https://help.bizagi.com/process-modeler/en/index.html?bm_requirements.htm.
Also, this happens sometimes if there are more than one desktop or screens linked to the machine: the program is executing but not in the screen you are on. So, please make sure you are working with one screen or are looking in every screen you have connected.
Let us know if this solution works for you or if you need further assistance.
This is the link to the most recent version of the Modeler: https://bizagi.sharefile.com/share/view/s09a3cbd986f342b4a99da52c3b280d12
Hi Laura G, thank you for your answer. Unfortunately, i instaled this most recent version of the Modeler and the issue persists. Also, i have the system requirements. Could you give me the further assistance please?
Kind regards, Ricardo F.
We are sorry to hear you are still experimenting some issues with the platform. One of our agents will contact you soon to look further into this issue.
Additionally, we believe you are clients with a paid license with us, so in the future we would recommend to you to consider creating a ticket in the support website as the Support team is able to assist you promptly with your requests.
Thank you Laura, i'm waiting the contact of the agent so.
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