Solved

Latest update closes after Sign In credentials

The latest Bizagi Modeler update (3.6.?) shows the sign in dialogue. After entering my email and password, Bizagi closes - there is no error message or pop-up. Typing in the wrong email / password does however give an error message: "Invalid user / password combination".

The same problem

Comments (3)

Andres Felipe Martinez Leiva ● 3 years ago

Dear Gerhard,

Thanks for your feedback on reporting this incident.

Is your connection under a proxy?

Regards.

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Gerhard Basson ● 3 years ago

Yes, a proxy is in place at the workplace network.

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Andres Felipe Martinez Leiva ● 3 years ago

Dear Gerhard,

Have you already performed the configuration for the proxy server in Modeler Desktop? You can find it here: https://help.bizagi.com/process-modeler/en/proxy_settings.htm.

If you haven't done it, please follow those guidelines and let us know the results. In case you have already done it, let us know to continue looking for the cause of the problem.

Best regards.

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