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Installing MSI onto Server 2019

Team,

Bizagi Modeler v. 3.9 seemingly installs with no issue via the .msi onto our Server 2019 environment. However, upon launching the app, we get the following errors (see below). Something to note is that we do have .NET4.61 installed. Please advise if/when there might be a compatible version for Server 2019. Thank you!

Error as follows:

Faulting application name: BizagiModeler.exe, version: 3.9.0.15, time stamp: 0x615e1701

Faulting module name: KERNELBASE.dll, version: 10.0.17763.2090, time stamp: 0x48c3d784

Exception code: 0xe0434352

Fault offset: 0x0000000000039329

Faulting process id: 0x3370

Faulting application start time: 0x01d7c2167d47a49e

Faulting application path: C:\Program Files\Bizagi\Bizagi Modeler\BizagiModeler.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: 88022951-22de-49c8-86f2-28798932200c

Faulting package full name:

Faulting package-relative application ID:

followed by (PublicKeyToken hidden):

Application: BizagiModeler.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.UriFormatException

at System.Uri.CreateThis(System.String, Boolean, System.UriKind)

at Bizagi.ProcessModeler.BusinessLogic.Cloud.HttpRequestUtil.ValidateProxyConnection()

at Bizagi.ProcessModeler.BusinessLogic.Cloud.HttpRequestUtil.SetProxyConfiguration()

at DynamicClass.lambda_method(System.Runtime.CompilerServices.Closure)

at SimpleInjector.Lifestyles.SingletonLifestyle+SingletonLifestyleRegistration`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].CreateInstanceWithNullCheck()

at SimpleInjector.InstanceProducer.BuildExpressionInternal()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].CreateValue()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].LazyInitValue()

at SimpleInjector.InstanceProducer.BuildExpression()Exception Info: SimpleInjector.ActivationException

at SimpleInjector.InstanceProducer.BuildExpression()

at SimpleInjector.Registration.BuildConstructorParameters(System.Reflection.ConstructorInfo)

at SimpleInjector.Registration.BuildNewExpression()

at SimpleInjector.Registration.BuildTransientExpression()

at SimpleInjector.InstanceProducer.BuildExpressionInternal()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].CreateValue()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].LazyInitValue()

at SimpleInjector.InstanceProducer.BuildExpression()

at SimpleInjector.Registration.BuildConstructorParameters(System.Reflection.ConstructorInfo)

at SimpleInjector.Registration.BuildNewExpression()

at SimpleInjector.Registration.BuildTransientExpression()

at SimpleInjector.InstanceProducer.BuildExpressionInternal()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].CreateValue()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].LazyInitValue()

at SimpleInjector.InstanceProducer.BuildExpression()

at SimpleInjector.Registration.BuildConstructorParameters(System.Reflection.ConstructorInfo)

at SimpleInjector.Registration.BuildNewExpression()

at SimpleInjector.Registration.BuildTransientExpression()

at SimpleInjector.InstanceProducer.BuildExpressionInternal()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].CreateValue()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].LazyInitValue()

at SimpleInjector.InstanceProducer.BuildExpression()

at SimpleInjector.Registration.BuildConstructorParameters(System.Reflection.ConstructorInfo)

at SimpleInjector.Registration.BuildNewExpression()

at SimpleInjector.Registration.BuildTransientExpression()

at SimpleInjector.InstanceProducer.BuildExpressionInternal()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].CreateValue()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].LazyInitValue()

at SimpleInjector.InstanceProducer.BuildExpression()

at SimpleInjector.Registration.BuildConstructorParameters(System.Reflection.ConstructorInfo)

at SimpleInjector.Registration.BuildNewExpression()

at SimpleInjector.Registration.BuildTransientExpression()

at SimpleInjector.InstanceProducer.BuildExpressionInternal()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].CreateValue()

at System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]].LazyInitValue()

at SimpleInjector.InstanceProducer.BuildInstanceCreator()

at SimpleInjector.InstanceProducer.BuildAndReplaceInstanceCreatorAndCreateFirstInstance()

at SimpleInjector.InstanceProducer.GetInstance()

at SimpleInjector.Container.GetInstanceForRootType(System.Type)

at SimpleInjector.Container.GetInstance(System.Type)

at Bizagi.DependencyInjector.InjectorBase.Resolve[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]]()

at Bizagi.DependencyInjector.ApplicationFactory.BuildApplication[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=************************]](Bizagi.Injection.Applications.IApplicationBuilder`1<System.__Canon>, Boolean)

at BizagiProcessModeler.Program.Main()

The same problem

Comments (5)

Laura García ● 3 years ago

Dear Jonathan,

Thank you for writing your comments to us; we are sorry to learn this issue is happening to you.

The error you are reporting seems to be an installation error (from the computer used rather than the program). Thus, we would kindly recommend the following:

Make sure the computer complies with all the system requirements described in this article: https://help.bizagi.com/process-modeler/en/index.html?bm_requirements.htm

You could also try and reinstall the Modeler or the framework it uses (https://help.bizagi.com/process-modeler/en/index.html?bm_quickstart.htm) and see if it works.

Finally, you could try and install the Modeler in another computer with different specifications.

Please, do let us know the results to see if there is something else we can help you with.

Best regards,

Laura G

URL

Jonathan Lay ● 3 years ago

Per my initial inquiry: "Please advise if/when there might be a compatible version for Server 2019."

Any idea on a timeline? Thanks!

URL

Laura García ● 3 years ago

Dear Jonathan,

Unfortunately, we have no information on your question about a timeline.

However, the error does not seem to be related to compatibility but rather a configuration on your machine, which is why we answered as we did.

Best regards,

Laura G

URL

Jonathan Lay ● 3 years ago

We seem to mee all of the requirements. We did use the .msi install rather than the .exe. Is there a reason one would work (or not work) over the other?

URL

Jonathan Lay ● 3 years ago

Laura,

Any response to my previous question?

"We seem to meet all of the requirements. We did use the .msi install rather than the .exe. Is there a reason one would work (or not work) over the other?"

URL

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