Answered
Installing latest modeler version (3.9.0.015) fails
I'm currently still using modeler version 3.7.0.123. When I try to install version 3.9.0.015 I get the following error from the InstallShield wizard
1628: Failed to complete installation.
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Dear Koos,
Thank you for letting us know your questions. This might be happening because of installation requirements with the most recent version of the Modeler, so we would suggest you read the following article and make sure that your computer meets those requirements.
If your computer meets the system and network requirements, it might have been a connectivity issue during the installation and we would suggest trying again in the same computer or in a different computer to see if the problem persists.
If it does persist still, please let us know so we may escalate the issue.
Best regards,
Laura G
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