I cannot add users to the subscription

Hi,

I was made Admin of our workgroup to manage the subscriptions, since my colleque went on holiday. But I cannot see any of the users when I login https://model.bizagi.com/dashboard/user/manage, nor am I able to create a ticket.

I want to contact someone - a person- who can help me delete a user and add a new one to the subscription.

Files: Error Bizagi.JPG

The same problem

Comments (1)

Laura García ● 1 year ago

Dear Liza,

Thank you for letting us know your questions.

The users who are part of a subscription are managed through the Customer Portal (https://customer-portal.bizagi.com). For more information on managing users, you can read the following article: https://help.bizagi.com/process-modeler/en/index.html?workgroup_user_management.htm

Let us know if there are further questions you need us to address.

Kind regards,

Laura G

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