Not a Problem
I cannot add users to the subscription
Hi,
I was made Admin of our workgroup to manage the subscriptions, since my colleque went on holiday. But I cannot see any of the users when I login https://model.bizagi.com/dashboard/user/manage, nor am I able to create a ticket.
I want to contact someone - a person- who can help me delete a user and add a new one to the subscription.
Files:
Error Bizagi.JPG
Dear Liza,
Thank you for letting us know your questions.
The users who are part of a subscription are managed through the Customer Portal (https://customer-portal.bizagi.com). For more information on managing users, you can read the following article: https://help.bizagi.com/process-modeler/en/index.html?workgroup_user_management.htm
Let us know if there are further questions you need us to address.
Kind regards,
Laura G
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