Than you for contacting us; we are sorry that an issue is happening to you. The Support Site can be accessed with the email associated with the payment of your license, so please make sure you are using it instead of a personal one.
If the issue is still happening, let us know and we will make sure someone in our team contact you.
Dear Jan Michael,
Than you for contacting us; we are sorry that an issue is happening to you. The Support Site can be accessed with the email associated with the payment of your license, so please make sure you are using it instead of a personal one.
If the issue is still happening, let us know and we will make sure someone in our team contact you.
Kind regards,
Laura G
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