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Marketing Evolution shared this question 5 years ago
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how to add licensed editor users to open editor spots?

I have payed workgroup of 5 editors, and I have 2 open editor spots, how do I add 2 more users to the open editor spots?

thanks

Vince

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Juan Zuluaga ● 5 years ago

Dear User,

In order to added 2 more editor slots, you requiere to follow these steps:

  1. Download all diagrams from cloud
  2. Cancel the payment in your account
  3. Create a new one payment including your editors and new editor spots
  4. Upload your diagrams again
  5. Send again the invitations

This needs to be like this because paypal does not allow to add money in monthly payments.

Regards

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