How do I input a collapased pool in Bizagi?

Dear Yu Lin,

Thank you for letting us know your questions. The Bizagi Modeler does not have a feature to use collapsed pools. The alternative to model these types of situations would be to either model the request to that third party and then to model the waiting time for a response, or to use a separate pool and use a single task within that second pool to model the activity a third party is responsible for.

We hope this helps in answering your questions.

Best regards,

Laura G