Solved

Hello! I was working in a model and now I can't open it, System prompt this message Invalid file is

I need to know how much time you take to resolve the issue

Comments (1)

photo
1

Dear Beatriz,

Please let us know the following information in order to do some progress regarding your issue:

  • Bizagi Modeler version.
  • Bizagi Modeler log.
  • Screenshot or better, the file of the model where you are working.
  • Operating System.
  • Cloud Subscription type.

Please open the task manager and make sure that all the Bizagi Modeler processes are stopped/finished before trying to launch Bizagi Modeler again. Thanks in advance for your cooperation.

Regards.