Hello! I was working in a model and now I can't open it, System prompt this message Invalid file is

I need to know how much time you take to resolve the issue

Comments (1)


Dear Beatriz,

Please let us know the following information in order to do some progress regarding your issue:

  • Bizagi Modeler version.
  • Bizagi Modeler log.
  • Screenshot or better, the file of the model where you are working.
  • Operating System.
  • Cloud Subscription type.

Please open the task manager and make sure that all the Bizagi Modeler processes are stopped/finished before trying to launch Bizagi Modeler again. Thanks in advance for your cooperation.