Embedded files are not visible

Hi Bizagi Community,

we have an issue with the Modeler tool coming up irregularly:

If we embed files to tasks, sometimes they are not visible to everyone and in full after reopening the workflows. While some of us are able to display the attachments directly in the task, others can only do so via "Tools"/"Attachments" and not always the complete number of attachments, although nothing has been changed in the workflow in the meantime.

FYI, I use the Bizagi Modeler version Colleagues using a newer version ( seem to have even more trouble with the attachments.

Is this problem known and how can it be solved?

Many thanks in advance!