Answered

Different background colors in exported png images depending of viewer used.

All exported png images have black backgound when opened with Win10 default photo viewer or Windows Paint 3D.

When opened with "Paint" (the old one), it has white background.

When opened with Chrome or Edge, it has grey background.

Seems like it is transparent...

Comments (3)

photo
1

Hi Laura,

Yes, the images in PNG format have transparent background.

Kind regards,

Laura G

photo
1

Hi, Laura.

Sorry to ask, but is this new behaviour intentional or an error?

Regards.

photo
1

Hi Laura,

This was a default behaviour of the export feature when using png as the option. However, our team has modified this issue and the latest version of our modeler exports png images with a white background.

If you are interested, please feel free to use the link below to download the version 3.8.0.198.

https://bizagi.sharefile.com/share/view/s20bce3d268fc47c8b6db7c53b5923d7c

All the best,

Laura G