Solved

Diagrams do not print

Latest version - Modeler 3.8 (recently installed)

Windows 10

When I use File> Print, my printer prints a blank page.

Is it me or is it a bug?

Comments (6)

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Dear Ken,

Thanks for contacting us.

We suggest downloading the latest version of Modeler 3.8 from the following link https://bizagi.sharefile.com/share/view/sa3499139106d42f9a8f4a92f084730a4.

Please, try again and let us know if your issue is solved.

Regards,

Juan S.

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I'm using

Version 3.8.0.191 64-bit

February 3, 2021

Is this not the most recent version?

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Hi,

We recently released a more recent one that solved some identified bugs. Could you please try that one?

In case it still doesn't work, we appreciate it if you can share a screenshot of the error.

Regards,

Juan S.

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OK - I'm installing the new version now.

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OK - It worked. Problem solved.

Thanks.

Just one suggestion about re-installation.

It would help a lot if your software reminded users to use "Run as Admin" BEFORE the first attempt.

I just wasted valuable time doing it twice.

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Hi Ken,

We're glad it worked. Thanks for your feedback.

Regards,

Juan S.