Can't loging to contact support (paid)


I've been asked now to update Bizagi modeller to the latest version. I'm sent to your website and then I need to to login to download the latest version.

I can't login to download the latest version and I can't also contact paid customer support ( I pay for a license with several users) with the following error always appearing.

I've tried contacting you general e-mail on the past and got no reply back.

What do I need to do to get some customer support?

Comments (1)


Hi Joao,

Thanks for your message.

We have made some adjustments to your account and now you should be able to create support tickets.

Could you please try again and let us know how it goes?


Juan S.