Solved

Can't asssign roles in customer portal

Hello,

My company just started paying for Bizagi and we have a group of 3 working. The issue is that when we try to share the models at https://customer-portal.bizagi.com/ we can't add the role to the user in the modeler services => share model option.

Neither the subscription owner, my co-worker nor I could assign roles. Any idea or suggestion to solve the issue?

Thanks!

Comments (1)

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Dear Alain,

We are sorry to hear about your issue.

Since you are a paid customer, we would highly recommend you create a ticket in the Support page, so that the Support team may assist you more efficiently and help you better in solving the problem.

Here is a link with the instructions: https://help.bizagi.com/process-modeler/en/index.html?supportguide.htm

Kind regards,

Laura G