Solved

Bizagi Não abre

Boa noite.

Estou tentando utilizar o Bizagi mas o software não abre.

Segue abaixo dados coletados do event viewer do Windows para auxiliar na análise.

Nome do aplicativo com falha: BizagiModeler.exe, versão: 3.2.7.242, carimbo de data/hora: 0x5b2ae328

Nome do módulo com falha: libcef.dll, versão: 3.2526.1362.0, carimbo de data/hora: 0x5671040f

Código de exceção: 0x80000003

Deslocamento da falha: 0x00000000001e2fcd

ID do processo com falha: 0x41b4

Hora de início do aplicativo com falha: 0x01d471655b7765ce

Caminho do aplicativo com falha: C:\Program Files\Bizagi\Bizagi Modeler\Modeler\BizagiModeler.exe

Caminho do módulo com falha: C:\Program Files\Bizagi\Bizagi Modeler\Modeler\libcef.dll

ID do Relatório: c927ad0d-eeff-4fd4-9761-f8246cb1387f

Nome completo do pacote com falha:

ID do aplicativo relativo ao pacote com falha:

Comments (15)

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1

Dear All,

Please take a look of http://kb.bizagi.com/Knowledgebase/Failing-to-launch-Modeler-after-a-fresh-installation

If you have the same error please download and try the latest Bizagi Modeler version from https://portal.bizagi.com/en/component/bizagicloudaccess/?task=login&tmpl=component&prd=mdl

Regards,

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2

Bonjour,

Je rencontre le même problème d'ouverture de Bizagi 3.8 dans le Modeler Desktop ce jour. Cela fonctionnait très bien il y a quelques heures. Le service d'authentification tourne sans donner suite. Idem pour les cloud services en ligne sur https://model.bizagi.com/

La page affichée est entièrement blanche après authentification. C'est comme si vos services hébergés dans le cloud ne répondaient plus ou qu'ils sont sur des serveurs sous-dimensionnés.

J'ai rencontré le même problème jeudi dernier sur la version 3.7 avec une remise en état des services qui allait bien au delà des 12h.

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Dear Harry,

We apologise for the slow response. Thank you for the explanation.

I have witnessed this issue once before in an older version of Bizagi Modeller, and I can appreciate the frustration.

I have tried to recreate the issue in the current version of Bizagi modeller, which as of writing this post, is at version 3.8.0206. but the issue did not occur for me.

You can always get the latest version from this page: https://portal.bizagi.com/en/downloads/

Please let us know if your issue was solved. We look forward to hearing from you.

Best Regards,

David Foster