Solved

Bizagi 3.8.0.0179 not fully opening

Hello guys,

Since I´ve installed the new Bizagi Modeller 3.8.0.179 I am having a weird bug when opening the modeler.

I double click the shortcut, I see the first loading screen, then I get an second scree where there should be another "charging" screen ( I know because I see it when it works).

What is happening most time is just to stay stuck on a screen that does not respond, I can´t click anywhere, I cant do anything but just close it through task manager.

As long as the app still open, it still "charging" on my processor and increasing the ram consumption forever.

Comments (4)

photo
1

Dear Fábio,

We hope you are having an excellent day.

Please let us know if the issue persists using the 3.8.0.191Bizagi version:

https://bizagi.sharefile.com/d-s88b2f5d453a94c05afebb18cbc2b2ec1

Thank you in advance for your answer.

Best regards,

photo
1

This problem started for me with the 3.8.0.191 version.

photo
1

Dear Márcio,

Would you consider using the latest version of the Modeler, 3.8.0.198, which has a more stable solution to the issue reported?

Please feel free to download it using the following link. https://bizagi.sharefile.com/share/view/s20bce3d268fc47c8b6db7c53b5923d7c

Kind regards,

Laura G