attached files disapear

Hi community

I have a problem comming up irregularly.

If I attach a file, sometimes it get's lost as soon as i save the process or click on an another step. This problem is continuing untill I start Bizagi new (USUALLY!) Today, I restarted Bizagi 5times, also rebooted the pc and re-installed Bizagi - the problem remains. What can I do?

Using version 2.9.0.4

File-Type: PDF (same problem also with XLS(X) and DOC(X), as "embedded file"

The same question

Ivan ● 8 years ago

Uh-oh! Not good ... It would be nice to see an answer!

Reply URL

Binzegger ● 8 years ago

Hi guys

The problem is NOT solved yet. But I found a work-around.

The problem seems to be step-specific. If I delete a non-working step and replace it by a new one, I can attach the file and it remains.

Bad work-around as it takes a lot of time, if there are several steps..., but it works at least.

Reply URL

Ivan ● 8 years ago

Thanks for the tip, Binzegger.

Reply URL

Juan Zuluaga ● 8 years ago

Dear users,

When you attach a file to a activity, then you need to go to "tool tab" and then "attachment option" In order to see all attachments you have attached to each activity. The option shows all the attachments in the model: the element to which the attachment relates and the corresponding file name.

anos3t

Regards

Reply URL

Ivan ● 8 years ago

Ok, thanks, I'll give that a try!

Reply URL

attached files disapear

Comments (5)