Solved

wrong duration calculation

Hello,

I have configured a task to have 3 minutes duration, but bizagi is calculating the expiration date (estimated solution date) to the next day.

I even setup a trace with me.duration and it shows the "3" i have configured in the model.

I have recorded a video to show you but its about 4min and 15mb zipped, so i cant attach it here.

Do you still have that dropbox account?

Thanks.

Comments (2)

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Dear Leonardo,

Could you please upload the video to Youtube and then send us the URL?

Thank you

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Dear Leonardo,

It is not a problem. Bizagi works with Working Time Scheme. The Working Time Schema refers to the work schedule, and is defined for each organization and each user. The durations of the Activities will depend on the working time schema and therefore, the management of case expiration illustrated on the main screen of the Work Portal.

In Bizagi there are 3 types of working time schemas created by default:

  • Standard: 8:00 AM-12:00 PM and 2:00 PM-6:00 PM from Monday through Friday
  • 24 hours: 24 hours from Sunday through Sunday
  • Night Shift: 11:00 PM-3:00 AM and 4:00 AM-8:00AM from Monday through Friday

Working Time schemas should be configured when you need a working time different from the defaults.

More information: http://help.bizagi.com/bpmsuite/en/index.html?working_time_schema.htm

Regards