Solved

Web part freezing when work on case

Hi,

I'm starting to use web parts. I test in very simple html page containing only one iframe with the workportal Web part.

Displayng the work portal in he iframe is ok as well as filtering by process types.

However, as soon as I click a case in the Inbox to work on it, the associated form never appear. iframe is trying to load it in looping ever and ever.

See attached file (screenshots, htm and js code).

Stuodi-11 is what I get when trying to work on a case.

I proably missed someting in the settings. Shall set an activeform iframe also ? If so, I did not understand the correct way and parameter to make my code works.

In advance, thanks for your help.

Walter.

Comments (7)

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Dear Walter,

Please tell us what kind of project you have: JEE or .NET. In addition, what database you are using: Oracle or SQL Server.

We look forward to hearing from you

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Dear Juan,

The test example sent is with a .Net project but this occurs with any kind of project.

I checked with a JEE project (changing the js line to access the web part) and I got exactly the same behavior.

Are settings missing in my example code ?

Thanks and regards,

Walter

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I use MS SQL Express 2014

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Dear Walter,

Thank you for your feedback. The following article describes how to easily reuse the Web parts Bizagi provides, so that these can be integrated in any portal (including .NET and JEE projects).Through this approach, end users can directly access to the corporate portal and from there, work in their Bizagi cases.

Using Web parts for other portals: http://help.bizagi.com/bpmsuite/en/index.html?webparts_portals.htm

Best Regards

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Dear Juan,

Thanks for your retourne.

Actually, I already read this article (and other in help) to write the sample I sent.

This has only the work portal Web part to have the minimum settin to do.

But creating or working on a cases display a blank area and loop on loading the related form.

The article is unclear about activeform Web part when using only workprtal Webpart.

Is there something wrong or missing in my code ?

When using only work portal Web part are we supposed to set anyway an activeform Webpart ?

If so, in this specific case what should be the parameter of such an activeform supposed to already coming with the workportal Web part ?

In advance, thanks for you help in commenting what would be wrong or missing in my sample code.

Regards,

Walter

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Dear Walter,

Thank you for your feedback. A member of our support team will contact you

Regards

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Dear Wilson,

In order to solve this issue, please use a higher version: 10.7.0.2201 that we have already sent you.

Into the js file, you need to write:

  1. var bizagiRenderUrl1 = "http://[SERVER]/[PROJECT]/jquery/webparts/desktop/portal/pages/webpart.htm?type=workportal";;

873af817628465bc474ab2e4b978f53c

Best Regards