user account locked on multiple logon attempts, but error thrown is "Can't authenticate the user"
We are facing logon attempts issue and ending up with account lock almost everytime
below is the scenario:User enters wrong password and submits, error displayed as "Can't authenticate the user"
user enters wrong password again and submits, message is not refreshed and stays on the page.
since message did not refresh , user assumes that submit is not clicked and clicks it multiple times (reaches max limit) --issue1
error message displayed after reaching max attempts is same as error displayed on the first attempt
i.e 'Can't authenticate the user"
message does not convey that user is locked, results in confusion again ---issue2
is there any settings related to it?