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Swimlanes not showing

When an users starts Bizagi, the swimlanes and all the other content is not showing the first time. Only after a refresh the content becomes visible. We use Internet Explorer 8 or above. The main issue is that Bizagi doesn’t resize the div where the content is placed. The div has the following attribute: <div id="diagram-image" style="height: 34px;">.

Is there a way to solve this issue? Or do I simply need to delay the resize timer?

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Dear Roel

Thank you for your interest in BIzagi.

In order to better assist you please with this issue, please let us know the exact version of Bizagi you're using, attach some screenshot of the behavior will be useful.

best regards

Luis Emilio

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Dear Luis,

Thank you for your interest. We currently use Version 2.4.0.8. I've done some more research and it appears that the document.ready jquery function fires before the actual diagram image is loaded in. I fixed it partially by replacing the function calls to another function and letting the document.ready function firing at the other function. Also i placed an timer with 3 seconds delay to also call to that function which makes sure that the images are really loaded.

Also i replaced cufon-yui 1.09 to 1.09i.

At the moment it works again for IE8, but I need to finetune the code to make sure all other bugs which may occur are also gone.

I attached a screenshot of the problem. This problem only occurs with IE8. There isn't any problem with Google Chrome.

With kind regards,

Roel BIerens

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Dear Roel

Thanks for your feedback, we will send a report to our development team to analyze your issue, However, this forum is focused on treating Bizagi BPM Suite (Bizagi Xpress and Enterprise) and its features, bugs or suggestions.

We kindly ask you to please share your post at the Bizagi Process Modeler forum where it can be viewed and treated by the Process Modeler community and experts.

Thank you for your effort and understanding.

Luis Emilio