Sending e-mail via AUTHSMTP


I found a manual named "Create a BizAgiXpress Server using Amazon Web Services"( on your website and followed the advice from pages 30-40 i.e. the chapter "Setting up E-mail Services ..." and although I do everything as they describe, I still cannot seem to send and e-mail and keep getting this errror:

"Execution List

  • Process majl
  • Activity Task1
  • Error Code error: 11859 Error on ProcessForm Code error: 22895 Automatic task failed. ID task=4, ID case=2. Exception has been thrown by the target of an invocation. Code

    error: 22785 Could not send message to: -

    Reason: Syntax error, command unrecognized. The server response was:

    5.0.0 Your email system must authenticate before sending mail:


Please try again later. If the error persists contact the system administrator.

This is really weird as I complete all the steps from the manual and still can't get bizagi to work properly. Please help.

Comments (3)


Dear Mateusz

If you're working with a Google SMTP, please take a look at our kb article : HOW TO: SMTP Configuration to relay to Authenticated SMTP , so that you can install the Google SMTP (authenticated type ) where a username and password must be provided as well.

best regards


This link goes nowhere.

Is there any way to find it ?