Not a Problem

"Return" is inactive from a form opened from a result of a query

Hi,

I've opened a form from a result of a query and try to return to my last screen using "return" button but it's inactive (see the attached file).

Comments (5)

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Dear Philippe,

We have seen that it is not a problem because the result of the query form was published in a modal windows (it is like a pop up). In the first screen "Q2" windows, you can just search and select cases from the query form.

On the second screen, the return link is used to go back to Inbox or result of searches when the previous screen was any of those options.

Regards

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Hi,

Thank your for your answer.

The problem is not ont the result of the query form but when you've clicked on a case in this result : the case is opened in the main window (not in a modal window) and the return is inactive.

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Dear Philippe,

Thank you again for your cooperation. A member of our support team will contact you.

Best Regards

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Hi Philippe and Juan,

I've the same problem. How can I return from a specific result of the query to the list of the query?

Best Regards

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Dear Francisco,

Regarding your question, it is not possible because at the moment you enter on the query, Bizagi opens a pop-up windows to select the criteria to search cases. After you have click on Search to bring cases, the pop-up windows disappears.

Regards