Answered

Process-query does not show closed cases

Hello,

I have a query on process-level, and that should search for both ongoing and closed cases. However, it only shows ongoing cases. When I search for a case number that is closed, the query will show: 'No records found'.

Another query on entity-level does show both ongoing and closed cases, but here I have a different problem ('date from' and 'date to' do not work, see my other question for that)

So what can I do to let this process query search for both types of cases?

Kind regards,

Annemieke

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Dear Annemieke,

Normally the queryforms shows both, can you please refer to the following link in which we explain the configurations and way of rok for queryforms

http://help.bizagi.com/bpmsuite/en/index.html?query_forms.htm

Regards

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Version 10.6.1.2051

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Dear Annemike,

Please check the internal fields: http://help.bizagi.com/bpmsuite/en/index.html?internal__fields.htm

This control allows you to select the state of the cases to be searched. The query form provides a radio-type control with the following options:All, closed, pending or Aborted. When all the states are searched, the query result displays the icon identifying the state of each of the case activities in the State column:

  • Closed Cases
  • Aborted (invalidated) Cases
  • Pending

Regards