Solved

Problem with calendar

Hi,

I have a problem with date picker. It is showing me chinese (or similiar) symbols instead of months in english (june,july...)

You can see example in picture in attachment.

This happened when I changed language to Croatian. On english everything is ok.

Regards,

Igor Pezzi

Comments (8)

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1

Dear Igor,

In order to reproduce this problem, please give us further information like Bizagi version, windows version, Windows language and screenshots when you change to Croatian, Chinese, and English.

We loo forward to hearing from you

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Here are the requeted information's:

Bizagi Version: 10.7.0.2082

Windows version: Windows Server 2012 R2

Windows language: English

Regards,

Igor

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Dear Igor,

A member of our support team will contact you to solve this issue.

Regards

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Dear Juan,

Four months ago support contacted me and I provided information's they needed regarding my problem. I Still didn't received any answers regarding that problem.

What is the next step?

How can we resolve this problem?

Regards,

Igor

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Dear Igor,

It is very strange. I will ask to with my workmates and inform you asap. At the moment, we will contact with you again to continue with this case.

Regards

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Dear Igor,

We were not able to reproduce this issue with our latest 10.7 version. Please upgrade with this version: https://bizagi.sharefile.com/d-s4a6eedeb21f4819b.

In addition, Clean up temporary files using this article: http://kb.bizagi.com/Knowledgebase/HOWTO-Clean-cache-and-Temporary-folders-in-Bizagi

If the problem continues, send us screenshots

We look forward to hearing from you

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Dear Juan,

Some time passed and just now we did upgrade Bizagi as you specify. We also cleaned temporary files.

Unfortunately, the problem persists. I can send you new screenshots, but they are the same as those mentioned in my second post in this Topic.

What is next step? Hope you can help.

Regards,

Igor

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Dear Igor,

A member of our support team will contact you by email in order to analyse what is going on and find out possible solutions.

Regards