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Operation is timeout

I always received an error message "CASE_CREATION_ERROR", "The Operation is timeout".

Bizagi has send a request to the rest API and then timeout the operation immediately. It didn't wait for the response from the rest API. I have already set the API timeout to 30 seconds in the external interface settings and the timeout option in the environment for the synchronise web service to 30 seconds. However, Bizagi often timeout the operation immediately.


Dear Kuan,

According your question, here are some consideration that you need when you invoke a rest service:

Also, in this article explains how to invoke a rest services and some examples: